Shipping policy

Last updated: May 2026

At Salomon Truck Parts & Export, we work to process and ship orders as efficiently as possible. Please review the following shipping guidelines before placing an order.

Shipping Availability

We currently ship across the continental United States. Shipping availability for Alaska, Hawaii, Puerto Rico, international destinations, oversized items, or freight shipments may vary depending on the product and carrier availability.

Some products may require special handling, freight shipping, or additional processing time.

Order Processing

Orders are processed during business hours:

Monday – Friday: 7:00 AM – 6:00 PM
Saturday: 8:00 AM – 3:00 PM
Sunday: 8:00 AM – 1:00 PM

Processing times may vary depending on product availability, order volume, special orders, or freight requirements.

Certain products may ship directly from suppliers or alternate warehouse locations.

Shipping Methods

Shipping rates are calculated based on the size, weight, destination, and type of product ordered.

Salomon Truck Parts & Export may use different shipping carriers and freight providers depending on the order requirements.

Oversized, heavy, hazardous, or freight-only items may require additional shipping charges and extended delivery times.

Delivery Times

Estimated delivery times may vary depending on:

Product availability
Shipping destination
Carrier delays
Freight scheduling
Weather or external circumstances

Expedited shipping options may be available at an additional cost depending on the order.

Delivery dates are estimates only and are not guaranteed.

Special Orders & Backorders

Some items may be considered special-order products or may become temporarily unavailable.

If an item is delayed, backordered, or unavailable, our team may contact the customer regarding updated timelines, alternative options, or order adjustments.

Lost or Damaged Shipments

Customers are encouraged to inspect packages upon delivery.

If an order arrives damaged, incomplete, or lost during transit, customers should contact the shipping carrier directly to initiate a claim whenever applicable.

Salomon Truck Parts & Export is not responsible for delays, damages, or losses caused by shipping carriers once the order has been released for shipment. However, our team will make reasonable efforts to assist customers when possible.

Please retain all packaging materials and provide photos or documentation if requested during the claims process.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

Salomon Truck Parts & Export is not responsible for delays, lost packages, or additional charges caused by incorrect or incomplete shipping information provided by the customer.